Frequently asked questions

Find answers to common questions about our services

MONTE is our styling product built for fast, effortless texture—adding lift and lasting hold without the crunchy, overdone feel.

Yes — we offer a 40-day money-back guarantee, as long as you meet the eligibility conditions.

Email us at help@monteplc.com within 40 days of delivery with your order number, and we’ll guide you through the next steps.

We usually process and ship orders within 3–5 business days. Once it ships, you’ll receive tracking details.

With daily use, most people get around 2 months out of one tube (it depends on how much you use and your hair length).

Use a small amount on bone-dry hair, work it through, then shape and texturise until it looks right.